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Bulk Coffee Direct - Shipping & Returns
Bulk Coffee Direct's is committed to freshness. That's why we ship our coffees the next business day after you place an order. If you order an item that is not in stock, we will notify you of the delay as soon as we receive your order.

Delivery Charges
Shipping to or within the U.S.
Delivery charges are based on the total weight of your order or flat rate, what ever is convenient for you.

For delivery charges on international shipments please contact Customer Service at 407-491-4678 or e-mail us.

We use UPS as our main shipper; however, there will be times where we will use USPS.

Flat rate shipping charges:

Zones States Charge
Zone 1 Florida 5-15lbs $10.50, 15-20lbs $13.70, 25+lbs $19.00
Zone 2 Louisiana, Alabama, Mississippi, Georgia, South Carolina, North Carolina, Tennessee, Kentucky, Virginia 5-10lbs $10.50, 15-20lbs $15.20, 20+lbs $21.00
Zone 3 Texas, Oklahoma, Arkansas, Kansas, Illinois, Indiana, Michigan, Ohio, Pennsylvania, Maryland, Delaware, New Jersey, Connecticut, Rhode Island, Massachusetts, New Hampshire, Maine, Vermont 5-10lbs $10.50, 15-20lbs $15.20, 20+lbs $23.00
Zone 4 New York, Wisconsin, Minnesota, Iowa, Nebraska, Colorado, New Mexico, Arizona, Missouri 5lbs $10.50, 10lbs $16.20, 15-20lbs $24.00, 20+lbs $25.00
Zone 5 North Dakota, South Dakota, Wyoming, Utah, Nevada, California, Oregon 5lbs $10.50, 10lbs $17.20, 15-20lbs $16.20, 20+lbs $25.00
Zone 6 Idaho, Montana, Washington 5lbs $10.50, 10lbs $18.20, 15-20lbs $17.50, 20+lbs $25.00
Zone 7 Hawaii, Alaska and Canada Rate will be based on weight

Standard Ground
Standard Ground shipping is available to all 50 states. Orders placed with Standard Ground shipping will ship by the next business day, pending credit card authorization and verification. Orders shipped via Standard Ground typically arrive in three (3) to eight (8) business days.

UPS 2nd Day Air
UPS 2nd Day Air will only be available upon request. During the holidays it will be selectable from the shipping menus.

International Shipping
For timing and delivery charges on international shipments please contact Customer Service at 407-409-8704

100% Product Guarantee
We guarantee your satisfaction 100%. If there is any problem or question regarding your shipment, please contact us immediately by phone at 407-491-4678 (Monday-Friday 7am-10pm EST, Saturday 8am-6pm EST, Sunday 8am-6pm EST) or by e-mail.

Return Policy
If any Bulk Coffee Direct's product fails to meet your expectations, we will replace it or refund the full cost of the product, including shipping. Bulk Coffee Direct strives to provide excellent Customer Service, and we will do whatever we can to ensure that you're satisfied.

Bulk Coffee Direct will try to do its best to keep the website updated; from time to time we might make a mistake on our wording. Please let us know ASAP, so we can address it.

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